Terms & Conditions

1. Agreement

By registering, checking the agreement box, and paying, the parent/guardian agrees to these Terms on behalf of themselves and each swimmer enrolled, and confirms they are the swimmer's parent or legal guardian.

2. Services

Stroke Clinics: Three 12 day sessions, held at Southgate Swim Club, 24900 Magnolia St., Hayward, CA. Sessions run on Monday, Wednesday, and Fridays (3 days a week) — 4:30–5:00pm for ages 6 & under, 5:00–6:00pm for ages 7 to 10, and 6:00–7:00pm for ages 11 & Up.

Session 1: August 31 – September 25, 2026. Session 2: September 28 – October 23, 2026. Session 3: October 26 – November 20, 2026.

Swim Lessons: Private and small-group 45 minute lessons available for ages 5 and Up. Held at Southgate Swim Club, 24900 Magnolia St., Hayward, CA. Lessons are available Tuesday and Thursday from 5–8:30pm and Saturdays from 8–11am.

3. Registration & payment

Stroke Clinics: Pricing is one session, per swimmer: $150.00 (all ages). A separate fee applies to each swimmer. Space is limited to 30 swimmers per age group time slot.

Swim Lessons: Pricing is one session at a time. Pricing varies based on skill level with base price being a small group session (2–5 swimmers): Water Safety $45 (private $55); Learning to Swim $60 (private $70); Learning to Lap Swim $75 (private $85).

All payments are processed securely by Stripe; we don't store full card details. A spot is held only once payment is completed and you receive a confirmation.

4. Refunds & cancellation

All registration fees are final and non-refundable — including for missed sessions, schedule conflicts, or voluntary withdrawal. The only exception: if the pool becomes completely unavailable for more than two consecutive weeks during the season, a prorated refund will be issued for the sessions missed during that closure.

Refund requests under this exception should be sent to [email protected] with the swimmer's name and order code.

5. Assumption of risk, release & indemnification

Swimming and aquatic training carry inherent risks, including slips, fatigue, collisions, and the risk of serious injury or drowning. You voluntarily accept these risks.

To the fullest extent permitted by California law, you release and hold harmless Streamlined Swim Lessons and Southgate Swim Club, together with their respective owners, coaches, staff, volunteers, and facility partners, from claims arising from ordinary negligence. This does not waive liability for gross negligence, recklessness, or intentional misconduct, or any rights that cannot be waived under California law.

You agree to indemnify these parties for claims arising from a violation of these Terms or facility rules, to the extent permitted by law.

6. Medical & emergency care

You confirm each swimmer is healthy enough to participate and will disclose any relevant medical condition, allergy, or limitation at registration. If you can't be reached in an emergency, you authorize program staff to seek emergency medical care for the swimmer; you are responsible for any resulting costs.

7. Photo & media

We may photograph or record sessions for promotion. By registering you permit Streamlined Swim Lessons to use such images without compensation. To opt out, email [email protected] before the first session.

8. Code of conduct

Swimmers follow all coach instructions and posted pool rules of Southgate Swim Club. Respectful behavior is expected from swimmers and families. We may suspend or remove a swimmer for unsafe or repeatedly disruptive conduct; removal for cause may not entitle you to a refund.

9. Health, safety & schedule changes

Sessions may be delayed, shortened, or cancelled for weather (lightning, air quality, extreme heat), facility closures, or safety concerns. We'll communicate changes by email and follow the host facility's safety policies and on-deck lifeguards.

10. Privacy

Information you provide is used to run the program, communicate with you, and keep a roster. Payment is handled by Stripe under its own terms. We don't sell your information.

11. Changes, governing law & contact

The version of these Terms in effect at the time of your registration applies to it. These Terms are governed by the laws of the State of California. Questions: [email protected].